Jackpot City Casino Ontario Review

Estimated read time 16 min read
Estimated read time 16 min read

Jackpot City Casino Ontario was established back in 1998 and has grown hugely over the years. It’s now a world-class online casino that garners a lot of attention both in Canada and beyond.  Jackpot City is owned by Bayton Ltd., which operates from Malta. As such, it holds a license with the Malta Gaming Authority (MGA) and is also certified by eCOGRA. 

Website:JackpotCityCasino.com
Founded:1998
Games number:650+
Licenses:Malta, Kahnawake, Igaming
Software:Evolution Gaming, Microgaming, NetEnt
Location:Malta
Banking:MasterCard, Visa, PrePaid Cards, Skrill, Trustly, Visa, Zimpler

This online casino has a fantastic offering of bonuses, including a $1600 welcome bonus spread over your first 4 deposits. There is also a good number of games, including live dealer games and progressive jackpots. 

In this review, we’ll tell you everything you need to know about this excellent casino and why we recommend it to our readers. 

Pros and Cons of Jackpot City Casino

All online casinos have their advantages and disadvantages, and Jackpot City is no different. Here are the casino’s pros and cons:

Pros

  • The casino offers the best slots from top providers like Microgaming and NetEnt.
  • You can take part in Evolution Gaming’s world-famous live-dealer games.
  • There are huge progressive jackpots to be won.
  • There are different variants of the most popular table games like baccarat, roulette, blackjack, and craps.
  • You can pay with a good range of payment methods.

Cons

  • The welcome bonus comes in four stages, which means you have to make 4 separate deposits to access the whole deal/
  • The layout of the games isn’t very good.
  • The bonuses have a very high wagering requirement of 70x.

Top Features of Jackpot City Casino Ontario

There are lots of features that make Jackpot City Casino a pleasant and smooth experience:

  • Excellent slot choices – There is a huge range of excellent slot games from the best software providers out there. Jackpot City online casino works with the best software developers, including Microgaming, NetEnt, and Evolution Gaming. 
  • A long-standing brand – Jackpot City, has been around for 25 years. As such, it’s perfected and updated its offering to provide the best services to its users.
  • Secure and safe – this casino uses top of the range security systems to protect players, their funds, and their data. 

Loyalty Program

As well as generous bonus offers, Jackpot City online casino has a loyalty program with six levels. The levels are based on points, and all customers will begin on Bronze. However, by making a deposit, you’ll automatically be granted 2,500 points, which propels you to the silver level. This gives you a 3% bonus and 25% extra on any daily special.

Here are the different levels:

  • Bronze – 0 to 2,499 points
  • Silver – 2,500 to 11,999 points
  • Gold – 12,000 to 49,999 points
  • Platinum – 50,000 to 124,999 points
  • Diamond – 12,500 +
  • Privé – invitation only

Players can earn points by wagering in games. For every $1 made on slots, you get one loyalty point. For table games, one point is earned for $5 wagered and for video poker, you get 1 point for every $20. The wagering differs due to the different house edges and RTPs of the games. 

Level bonuses (e.g., the 3% extra you get when you reach Silver) means you earn loyalty points faster. There are also monthly bonuses for anyone who maintains their loyalty points for three consecutive months.

Sign Up for Jackpot City Ontario Online Casino

To join Jackpot City Ontario, you’ll need to complete the signup details and make a deposit. Here’s our step-by-step guide:

  1. Go to Jackpot City and click the yellow ‘sign up’ box in the middle of the screen.
  2. Complete all of the necessary details and click ‘get started’. You’ll need to enter the details that match your official ID because you’ll be required to verify who you are before you make a withdrawal. 
  3. Choose your deposit method and enter your details, including how much you want to deposit. 
  4. Your sign-up is complete, and you can begin enjoying the games. 

Jackpot City Casino Ontario Games

The Jackpot City online casino real money games are numerous. This online casino has more than 400 different games, so there will be something to suit all types of players. You can play online slots, table games, specialty games and live-dealer games. 

The games are brought to you by top software developers, including Pragmatic Play, Microgaming, NetEnt, On Air, Playtech, Amatic, Play’n Go, Merkur, Betsoft, Big Time Gaming, Aristorat, EGT, IGT, Endorphina, Novomatic, Iron Dog Studio, iSoftbet, and more. 

The site is constantly adding games to its library, so it is growing all the time. One of the latest games to arrive is Wheel of Wishes, which is a progressive jackpot based on an Arabian desert theme.

Here are some of the games and categories you’ll find at Jackpot City:

Table and Card Games

Though the biggest pull of online casinos is the slot, table games still draw in a large crowd. Thankfully, Jackpot City Casino has a good variety of games, which include blackjack, baccarat, and roulette, among others. There’s also a wide range of variants too.

Some of the favorites include Scarab Auto Roulette, Extreme Multifire Roulette, and Dealers Club Roulette. Video poker fans can play a number of variants, including Deuces Wild Bonus, All Aces, Aces and Eights, and All American. 

There are also multiple variants of blackjack, including Switch Vegas Single Deck Blackjack, Perfect Strategy Blackjack, Switch Multi Hand Atlantic City Blackjack, and Premier Blackjack with Buster Blackjack. 

As for baccarat, you’ve got Speed Baccarat and Dragon Tiger Baccarat.

Online Slots

Slots are the reason most people come to online casinos these days, and thankfully for slot fans, Jackpot City Ontario doesn’t disappoint. There are all sort of slot types and themes. These include your classic 3-reel slot with nostalgic imagery and audio – think bars, sevens, cherries, and bells – as well as modern video 3D video slots that tell a story.

Some of the most popular themes are an adventure, mythology, magic, Ancient Egypt, Ancient Greek, and mystery. These modern 5-reel slots also have more features, like bonus rounds with free spins and mini-games.

The most popular and high-paying slots at Jackpot City include Break da Bank Again (95.43% RTP), Terminator 2 (96.62% RTP), 5 Reel Drive (96.95% RTP), 3 Lucky Rainbows (96.47% RTP), Amazing Link Apollo (96.4%), Ancient Fortunes: Zeus (96.02% RTP), and 9 Masks of Fire (96.24%).

Other popular titles include Immortal Romance and Thunderstruck II.

Jackpot Games

Besides standard slots, Jackpot City Ontario also has lots of progressive jackpots. These titles are similar to standard video slots, but they give players a chance to win a growing jackpot. The progressive jackpot works by placing a small amount of each bet amount into a network jackpot. This jackpot grows as people all over the world bet on the game, and it will eventually be won by a lucky person. 

The name of this casino gives a clue to how it views jackpots! Jackpot City Casino has some of the biggest jackpot games around. 

The titles on offer include Gold Factory Jackpots Maple Moolah by Microgaming. This is a Canadian-themed progressive jackpot that has 5×3 reels and 25 paylines. 

The biggest jackpot amount available is on the Mega Moolah Mega game, which has over $11 million dollars to be won.

Live Dealer Games

Lots of casino goers love the experience of a live casino and want to emulate that experience in the comfort of their own homes. Thankfully, the technology now exists to bring live dealers into your gameplay at home. 

Jackpot City Casino Ontario offers lots of live dealer games in its live dealer casino. When you play these titles, you can interact with a dealer in real time and experience much more social gameplay. The live dealer titles at Jackpot City are powered by Pragmatic Play and On Air. Available titles include Speed Roulette, Live Sports Roulette, Live Private Roulette, Mega Roulette, ONE Blackjack, Live Exclusive Blackjack, and High Streak Blackjack, among others. 

Specialty Games

If you’re looking for more unusual titles, Jackpot City has things to suit you. You can play Keno, which is also known as the Chinese Lottery, Craps, and Bingo too. 

Though these are not as popular as other types of games, they’re still worth trying if you’ve never played them before. 

Video Poker

Video poker was one of the first types of slot games available when computers first started arriving at casinos. The original ones were played in cabinets which meant players could play a poker-based game without visiting a poker table. Nowadays, they’ve evolved considerably and are very popular with poker fans. 

Jackpot City has a number of video poker titles, these include:

  • Deuces Wild – a popular video poker variation that uses a standard deck of cards. The 2s act as ‘wilds’.
  • Aces & Faces Power Poker – a clear cut game based on Jacks or Better. The lowest winning hand is a pair of Jacks.
  • Deuces & Joker Power Poker – In this version, there are two types of ‘wild’, the twos and the Jokers.
  • Double Double Bonus Poker – this is also known as 10/6 and is a variant based on Jacks or Better. If you get a winning hand, you can choose to try and double your winnings.

Software at Jackpot City Casino Ontario, Canada

Jackpot City Casino is powered primarily by Microgaming, which provides hundreds of games to the site. This company were the one to pioneer progressive jackpots and megaways slots. It’s Microgaming that has produced the biggest wins in progressive jackpots too.

Another big game provider at Jackpot City is NetEnt. NetEnt has been around since 1996 and are known for their popular titles like Dead or Alive, Gonzo’s Quest, Lost Relics, Vikings, and Starburst.

Another renowned software developer is Playtech. This company produces high quality interactive games like Beach Life, Iron Man, Nostradamus, Buffalo Blitz, Age of the Gods, and Miss Fortune.

There are lots of other developers working in collaboration with the site too.

Jackpot City Casino on Mobile

Thankfully for mobile users, Jackpot City is fully compatible with mobile devices, including iOS, Windows and Android phones. Jackpot City recognizes the need to embrace mobile gaming technology, so the entire site, as well as its games, will work on a mobile internet browser. 

All users need to do is navigate to the Jackpot City casino mobile site from their device and register an account (or login into an existing one).

If users prefer gambling using an app, this is possible too. The Jackpot City Casino app is available for iOS devices on the App Store as well as for Android on the Google Play Store. You can also download the Android apk directly from the Jackpot City mobile. All of the games are available on the app, as is the cashier section for deposits and withdrawals. Essentially, the app is very much like the mobile optimized web page. All apps are compliant with the appropriate standards in order to be listed in their respective app stores.

Banking Options Available at Jackpot City Casino

Jackpot City has a number of different banking options for deposits and withdrawals. The process of making a deposit or withdrawal here is seamless and simple. The options available include credit and debit card payments like Mastercard, Visa, e-wallets, prepaid cards, Interac, MuchBetter and eCheck. These are all popular methods with Canadians in Ontario, and so you’re sure to find a suitable payment method for your needs. 

What’s great about Jackpot City is that it uses the highest level of security available for its financial transactions with 128-bit SSL encryption. 

At Jackpot City, any deposit you make will be processed immediately and available to play with. Like all online casinos, however, withdrawals will take a little longer as they have processing periods. How long it takes depends on the withdrawal method chosen, as well as the bank or financial institution.

Jackpot City also takes your security really seriously. Before you’re able to withdraw funds, you’ll need to provide ID documents to prove who you are. This is so as to prevent fraudulent activity and money laundering. As such, you’ll need to be sure to sign up with your correct name and details, and your first withdrawal might take slightly longer than subsequent ones.

Most players skip over reading the terms and conditions, but we always encourage people to read these as well as online reviews before registration. This is because sometimes casinos make it a challenge to cash out your winnings and set unreasonable minimum withdrawal amounts. 

Deposit Methods

Jackpot City’s deposit methods include:

  • Visa
  • Mastercard
  • eCheck
  • Interac
  • Instadebit
  • Paysafecard
  • MuchBetter
  • Apple Pay

Here are the steps you need to take in order to make a deposit:

  1. Register for an account or log in to your existing account.
  2. Head to the cashier section and click on ‘deposit’.
  3. Select your chosen deposit method and enter the requested details, including the amount you’d like to withdraw. Don’t forget to add any promo code if you want to access a bonus that requires one!
  4. Click to submit.
  5. Your funds will be added instantly so you can start playing.

How to Withdraw

To withdraw from Jackpot City, you’ll need to follow these steps:

  1. Head to the cashier section of your account.
  2. Click on ‘withdraw.’
  3. Choose your withdrawal method and enter the amount you’d like to withdraw.
  4. Click on ‘submit’.
  5. Your withdrawal will start to be processed.

The time funds take to reach your account depends on the chosen method. Most methods require a minimum withdrawal of $10. Here are some of the timings for the withdrawal process:

  • Visa/Mastercard/Instadebit/Wire transfer – 2 to 6 business days
  • ecoPayz/Neteller/Skrill – 24-48 hours
  • eCheck – 3 to 5 business days

Jackpot City Casino Customer Support

Customer support at Jackpot City is excellent. You can contact the team 24/7 with any queries you have. There is a detailed Frequently Asked Questions page, as well as email support and a live chat facility.

Email:[email protected] 
Phone:Not available
Live chat:Yes
License:Malta Gaming Authority (MGA/B2C/145/2007)
Owner:Bayton Ltd.

Security of Casino Jackpot City

Like most online casinos, Jackpot City recognizes the need to keep things secure. First and foremost, Jackpot City is a licensed establishment that is also eCOGRA verified. What’s more, iGaming Ontario (iGO) ensures that all casinos adhere to its stringent policies and work closely with the Alcohol and Gaming Commission of Ontario (AGCO) and the Government of Ontario to ensure fair and safe practices.

All of the games at Jackpot City Ontario use a Random Number Generator to determine their outcome. The only titles that do not use RNG technology are the live dealer titles, as these are provided by a live croupier with real casino roulette tables or cards.

Responsible Gambling Measures at Jackpot City in Ontario

As mentioned, Jackpot City is a licensed online casino. This means it also takes its responsible gambling seriously. This casino works have to provide a responsible yet enjoyable experience for its customers. There are a number of different responsible gambling tools available to help players to stay within their level of comfort and their budget. They also offer tips on how to ensure you gamble responsibly. You can, for example, conduct a self-assessment and set limits. 

As well as this, they offer tips on how to prevent underage gambling.

Anyone who is concerned about their gambling behavior can lock their gaming account – otherwise called self-exclusion. You can set a ‘take a break’ exclusion for 24 hours or more or a complete self-exclusion for a minimum of six months. 

Besides locking accounts, players can also adjust how much their account lets them deposit at once. You can set daily, weekly, or monthly limits. 

To set up any of these things, customers need to contact the support team, which can be done 24/7.

Who Can Play at Jackpot City Casino

Jackpot City is an international casino and has licenses with the Malta Gaming Authority, Kahnawake Gaming Commission, the Alcohol and Gaming Commission of Ontario (AGCO), and the Swedish Gambling Authority. However, some countries still restrict its use. Included in the list of restricted countries are Afghanistan, Argentina, Andorra, Australia, Austria, Belgium, Belarus, British Virgin Islands, Bulgaria, Botswana, China, Cocos Islands, Congo, Cuba, France, Germany, Greece, Iran, Italy, Netherlands, Portugal, Spain, Switzerland, United Kingdom, United States, Romania, and more.

Overall Experience about Jackpot City Casino

In this Jackpot City Casino review, we’ve demonstrated why this online casino is one of the industry’s best providers. Its use of Microgaming as its primary software provider makes this an excellent choice and means players have the opportunity to access some of the best games in the internet gaming sphere. Being able to use the site on a mobile is a bonus, too, as most people prefer to gamble and play on the go. 

Though the layout isn’t always great when choosing games, that’s the only downside. There are plenty of ways to deposit and withdraw, and the customer service team is highly responsive to questions. What’s more, you can make low deposits and withdrawals too, which means this is a good site for casual gamers and newcomers. 

FAQ  

Is Casino legit and safe?

Yes. Jackpot City has numerous licenses and is also verified by eCOGRA. It uses the best software providers in the industry whose games are proven fair by Random Number Generator technology.

What payment methods are available at Jackpot City casino?

Jackpot City accepts all of the regular payment methods like debit cards, credit cards, prepaid cards, e-wallets, and eChecks. There are many options included that directly suit players in Ontario, Canada.

Does Casino have a mobile app?

Yes! Jackpot City has a mobile app that’s available in Google Play Store and the App Store for iOS devices. Android users can also download the Android apk directly from the Jackpot City website. 

What Jackpot City Casino free games can I play?

Almost all of the games at Jackpot City are available to play in demo mode once you’ve registered and are logged in. The only games you won’t be able to play for free are the live dealer games.